If you have a support request of private nature, or another type of request, you can send me email at email@example.com. If you want to submit a feature request or a bug report, you can do such through the project’s GitHub Issues.
Magic is 100% Open Source and free of charge to use. The main backend is licensed as MIT, the dashboard is GPL, and the plugins are LGPL. This allows you to use Magic to create closed source applications, while also ensuring improvements to the project itself stays Open Source.